SaaS · Customer support CRM · ITSM (Freshdesk, Freshservice)Members
Freshworks
SaaS-product loops - practical coding, multi-tenant design, and customer-first product engineering culture.
hybrid — Chennai hub hybrid; global remote roles across the customer-experience suite.
- 2010 (by Girish Mathrubootham and Shan Krishnasamy)
- Chennai / San Mateo (dual HQ)
- ~5,000
Interview process
4 rounds — details locked
- 01Recruiter + DSA screens60 min × 1–2
- 02Practical / LLD round60–90 min
- 03System design60 min
- 04Behavioral45 min
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Process intel & answers
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Study plan with lesson links
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